Apple Power Mac G4 Quicksilver 2002 User Manual

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© 2002 Apple Computer, Inc. All rights reserved.

Service Source

Take Apart

Power Mac G4 (Mirrored Drive Doors)

General Information

Overview

The identifying characteristics on the front of this Power Mac G4 (Mirrored Drive Doors) computer are its top speaker and mirrored optical drive bezel. Like the Power Mac G4 (QuickSilver and QuickSilver 2002) computers, this model also has a silver-colored case.

Tools

The following tools are required:

•#2 Phillips screwdriver

•#1 Phillips screwdriver

•T-10 Torx driver or 2.5 mm Allen wrench

•Small flat-blade screwdriver

•Needlenose pliers

Note: Magnetized tools are recommended to avoid dropping screws within the computer.

Note: To organize the screws your remove from the computer, use a tray with divided compartments (such as a plastic ice cube tray).

Serial Number Location

The computer’s serial number is located on the back panel.

Before Opening the Computer

Warning: The power supply in this computer is a high-voltage component and should not be opened for any reason, even when the computer is off.

Warning: After shutting down the computer, you must wait a few minutes before servicing it to allow internal components to cool.

Important: The only way to shut off power completely to the computer and display is to disconnect their power plugs from the power source. Make sure the power cords to the computer and display are within easy reach.

Electrostatic Discharge (ESD) Precautions

Follow these steps to avoid damage from ESD before working inside the computer.

1.Shut down the computer.

2.Wait a few minutes to allow the computer’s internal components to cool.

3.Unplug all cables from the computer except the power cord.

4.Touch the metal PCI access covers on the back of the computer to discharge static electricity.

5.Unplug the power cord.

6.Lift the latch on the side of the computer. (If the latch will not lift, check that the security lock port and lockable cover latch in the back of the computer are not locked.)

7.Put on an ESD wrist strap.

8.To avoid static electricity building back up in your body, do not walk around the room until after you have finished working and closed the computer.

Opening the Computer

Tools

No tools are required for this procedure.

Preliminary Steps

No preliminary steps are required before you begin this procedure.

Procedure

1. Lift the latch to unlock the right side access panel.

2.Note: Gently lower the side panel onto a clean, ESD-safe mat to avoid scratching the case. Lower the side panel until it lies flat.

Note: Release the latch before returning the side panel to its upright closed position.

Top Handles

Tools

The only tool required for this procedure is a 2.5 mm Allen wrench.

Part Location

Preliminary Steps

There are no preliminary steps for this procedure.

Procedure

1. Remove the two Allen screws that secure the handle you are replacing.

2. Lift the handle from the computer.

Replacement Note: When replacing a handle, make sure the inner prongs fit inside the raised points on the computer.

Replacement Note: When replacing a handle, make sure you orient the handle so the three tiny bumps are near the lower edge of the handle.The handle won’t fit properly if it is turned upside down. The top front and top rear handles are interchangeable.

Top Panel

Tools

No tools are required for this procedure.

Part Location

Preliminary Steps

Before you begin, remove the handles from the top front and top rear of the computer.

Procedure

1.Slide the top panel toward the front of the computer to unhook the six tabs.

2.Lift the top panel from the chassis.

Speaker Grill

Tools

The only tool required for this procedure is a small flat-blade screwdriver.

Part Location

Preliminary Steps

There are no preliminary steps for this procedure.

Procedure

1.Insert the tip of a screwdriver into one of the openings in the speaker grill.

Warning: To prevent damage to the speaker, do not insert the screwdriver too far.

2.Pry out the speaker grill.

Replacement Note: Press the replacement speaker grill into the speaker opening.

Lower Supports

Tools

The only tool required for this procedure is a 2.5 mm Allen wrench.

Part Location

Preliminary Steps

Before you begin, place the computer upside down on an ESD mat.

Warning: When the computer is upside down or the lower supports are removed, the computer can be unstable.

Procedure

1.With the computer upside down, remove the two Allen screws securing the support to the computer.

2. Remove the support from the computer.

Lower Panel, Front

Tools

No tools are required for this procedure.

Part Location

Preliminary Steps

Before you begin, remove the lower front support.

Warning: When the computer is upside down or the lower support is removed, the computer can be unstable.

Procedure

1.Lift the lower front panel from the chassis. There are no screws holding this panel to the chassis; the front support holds it in place.

2.Important: Note the routing of the AirPort antenna cable. Carefully remove it from the notches in the lower front panel.

Lower Panel, Rear

Tools

No tools are required for this procedure.

Part Location

Preliminary Steps

Before you begin, remove the lower rear support.

Warning: When the computer is upside down or the lower support is removed, the computer can be unstable.

Procedure

Lift the lower rear panel from the chassis. There are no screws holding this panel to the chassis; the rear support holds it in place.

Rear Vented Panel

Tools

The following tools are required for this procedure:

•2.5 mm Allen wrench

•Flat-blade screwdriver

Part Location

Preliminary Steps

Before you begin, remove the following:

•Lower rear support

•Lower rear panel

•Top rear handle

Warning: When the computer is upside down or the lower supports are removed, the computer can be unstable.

Procedure

1.With the computer positioned on its left side panel, remove the three Allen screws securing the rear vented panel to the computer.

2. Use a flat-blade screwdriver to pry out the tabs from the lower chassis.

3.Grasp the rear vented panel on both sides of the lockable cover latch, and forcefully pull off the rear vented panel.

Hard Drive Carrier, Back

Tools

The following tools are required for this procedure:

•Magnetized #2 Phillips screwdriver.

•Pliers

Part Location

Preliminary Steps

Before you begin, open the side access panel.

Procedure

1.Using a Phillips screwdriver, remove the screw that attaches the carrier to the chassis.

2.Pull the left side lever forward, and slide the carrier up to release the mounting pegs on the back of the carrier from the chassis.

3.Rotate the carrier back from the chassis far enough to reach the drive cables. Disconnect the hard drive data and power cables (P2 and P3) from the hard drive(s).

Note: You might need to use pliers to grasp and disconnect the power cable connector(s).

4. Remove the carrier and drive(s) from the computer.

Replacement Note: Connect the cables to the drives before installing the carrier.

Replacement Note: Be sure to align the mounting pegs on the back of the carrier with the notches in the chassis. Then press the carrier in and down until the pegs engage and the left side lever clicks into place.

Hard Drive Carrier, Front

Tools

The only tool required for this procedure is a magnetized Phillips screwdriver.

Part Location

Preliminary Steps

Before you begin, open the side access panel.

Procedure

1. Using a Phillips screwdriver, remove the carrier mounting screw.

2.Press down on the right side lever, and slide the carrier forward and out of the computer.

Warning: Be careful not to scrape any cables when sliding the carrier forward.

Replacement Note: Align the center mounting peg on the top of the carrier with the center channel on the underside of the optical drive shelf. This center peg helps to guide the carrier. Then align the two remaining pegs, and slide the carrier in until the pegs engage and the right side lever clicks into place.

Replacement Note: Before closing the side access panel, make sure the P4 and P5 power cable connectors are either attached to the hard drives or tucked inside the front hard drive carrier.

Hard Drive

Tools

The only tool required for this procedure is a Phillips screwdriver.

Preliminary Steps

Before you begin, do the following:

•Open the side access panel.

•Remove the hard drive carrier.

Procedure

1.Remove the four mounting screws from the sides of the drive carrier.

2.Slide the drive forward out the front of the drive carrier.

ATA 100 Hard Drive Cable

Tools

No tools are required for this procedure.

Preliminary Steps

Before you begin, do the following:

•Open the side access panel.

•Remove the back hard drive carrier.

Procedure

1.Open the cable clamp at the bottom of the chassis.

2.Disconnect the ATA 100 cable from the connector at J34 on the logic board.

Optical Drive

Tools

The only tool required for this procedure is a Phillips screwdriver.

Part Location

Preliminary Steps

Before you begin, open the side access panel.

Procedure

1.Loosen the captive screw near the front panel board.

2.Remove the lower screw that secures the optical drive carrier to the chassis.

3. Slide the back panel off the carrier.

4.Slide the carrier back and rotate it so that you can reach the drive cables.

5.Disconnect the drive data and power cables (P6 and P7) from the back of the optical drive(s) and remove the carrier from the computer.

6.Remove the four mounting screws from the sides of the drive carrier.

7.Slide the drive forward out the front of the drive carrier.

Replacement Note: Before sliding the carrier back onto the optical drive shelf, make sure the power cable bundle at the side panel is routed in the recessed channel.

Replacement Note: When sliding the carrier back onto the optical drive shelf, make sure the latch on the underside of the carrier engages with the notch in the drive shelf.

Replacement Note: Before sliding the rear panel back onto the carrier, make sure the top lip of the panel engages with the top edge of the drive carrier.

Warning: Be careful not to pinch the power cable between the panel and the carrier.

Optical Drive Cable

Tools

No tools are required for this procedure.

Preliminary Steps

Before you begin, do the following:

•Open the side access panel.

•Remove the front hard drive carrier.

•Remove the optical drive carrier.

Procedure

1. Peel up the optical drive cable from the double-sided tape on the optical drive shelf.

Apple Power Mac G4 Quicksilver 2002 User Manual Download

2. Open the two cable clamps at the bottom of the chassis.

3.Disconnect the cable from the logic board and free the cable from the opening in the optical drive shelf.

Lower Fan

Tools

The only tool required for this procedure is a small flat-blade screwdriver.

Part Location

Preliminary Steps

Before you begin, do the following:

•Open the side access panel.

•Remove the optical drive carrier.

Procedure

1.Disconnect the ribbon cable from the logic board and fold it back to expose the lower fan cable connector.

2.Using a small flat-blade screwdriver, gently lift up the locking tab on the lower fan cable and disconnect the cable from the logic board.

Replacement Note: Route the fan cable under the ribbon cable and over the narrower flex cable, as shown.

At Macworld in January 1999, Apple announced the Power Macintosh G3 (Blue and White).

From 1997 to 1999, Apple had been shipping a Power Macintosh with a G3, but this new, colorful machine a much more forward-thinking rig. In addition to an all-new case that was easily opened for upgrades and maintenance, the machine added USB support, dropped the floppy drive and was the first Power Macintosh to be built using the New World ROM.

However, it was clearly a machine that was stuck in between two eras. It still packed an ADB port, for crying out loud.

So, in August 1999, at the Seybold Conference, Steve Jobs introduced the Power Mac G4.

Models

Power Mac G4 (PCI Graphics)

The original Power Mac G4 looked was the same size as the Power Mac G3 it replaced, but was cladded in a more adult graphite skin. This look would continue, basically, unchanged until the QuickSilver was released in July 2001:

all product images via Apple PR

Originally, Apple shipped two tiers of G4s. The low-end model — codenamed Yikes! — was basically a Power Macintosh G3 with a G4 chip dropped in, with the ADB port removed from the board. It shipped for $1,599, and while faster than the Blue and White, lacked many of the features found in the more expensive machines.

Shipping in August 1999 at 400 MHz, the PCI Graphics machine was dropped to 350 MHz just two months later, due to yield issues with the faster machines.

Power Mac G4 (AGP Graphics)

The two AGP Graphics machines — dubbed “Sawtooth” — announced at the same time formed the upper tier of the original Power Mac G4 family. Instead of using the G3-based logic board, these machines were powered by mostly-new silicon, giving users improvements such as AGP-based graphics, AirPort compatibility, DVD-ROM or RAM standard, an internal FireWire port, 2 separate USB buses, a 2X (133 MHz) AGP slot, and up to 1.5 GB of RAM.

This was the one to buy.

A $2,499 450 MHz and $3,499 500 MHz configurations went for sale in September 1999, but after IBM struggled to keep up with demand for the 500 MHz processor, Apple dropped back to slower chips, but didn’t drop the price. Thus, the most AGP Graphics found today are either 400 or 450 MHZ models.

Both original Power Mac G4 tiers would boot in to Mac OS 8.6, and support up to OS X 10.4.11.

Power Mac G4 (Gigabit Ethernet)

Apple Power Mac G4 Quicksilver 2002 User Manual Free

In July 2000 at Macworld Expo New York, Apple revved the PowerMac G4 for the first time. In addition to the name-earning Gigabit Ethernet support, these machines came with a higher RAM ceiling (now 2 GB) and — at the right price — dual processors.

A single processor 400 Mhz model replaced the Yikes! model at the $1,599 price point, while $2,499 would buy a dual 450 MHz machine. The elusive 500 MHz processor returned, in a dual-chip setup for $3,499.

Here’s what Steve Jobs said in Apple’s PR piece:

Apple is the first to make dual processors a standard feature in high-performance personal computers—and we are doing it without raising prices. These machines are wicked fast, leaving Pentiums in the dust, and we think our customers are going to love them.

The machines were the first to ship with support for ADC, to power Apple’s then-new Cinema Displays. ADC deserves an article all to itself, but the proprietary connector bundled DVI video, power, and USB together in one cable. Mercifully, Apple included a VGA port as well for users with older monitors.

The Power Mac G4 (Gigabit Ethernet) would boot anything from Mac OS 9.0.4 to Mac OS X 10.4.11.

Power Mac G4 (Digital Audio)

At Macworld in January 2001, Apple expanded the Power Mac G4 line into four base models:

• $1,699 (466 MHz)
• $2,199 (533 MHz)
• $2,799 (667 MHz)
• $3,499 (733 MHz)

All four models shipped with single processors, but the 533 MHz model could be custom-ordered to have dual chips. Initially, the 667 MHz wasn’t available, but was added later. The high-end 733 MHz model could be ordered with the just-announced “SuperDrive,” an optical drive that could read and write both CDs and DVDs.

All four models came with a new built-in amplifier that was able to drive USB speakers in addition to the standard 1/8-inch audio-out port. The Gigabit Ethernet model also brought a 4th AGP expansion slot the chassis, a feature Apple would highlight with the QuickSilver models.

It’s minimum OS was Mac OS 9.1.

Power Mac G4 (QuickSilver)

Launching in July 2001, the QuickSilver G4 brought a level of refinement to the Power Mac’s case not seen before. Losing the graphite and pin striped, the new case sported a matte silver palette that — in my opinion — still looks great.

The QuickSilver wasn’t just a pretty face, though. Apple offered 733 MHz, 867 MHz, and Dual 800 MHz models, with the SuperDrive built-in to all but the cheapest model, which was now $1,699. Every model came with at least 32 Mb of VRAM, which made running OS X much less painful. While technically the QuickSilver wasn’t a huge jump forward, Apple pushed the QuickSilver as a massive breakthrough.

The 867 MHz model is the oldest PowerMac G4 that can run OS X Leopard.

Apple Power Mac G4

Power Mac G4 (QuickSilver 2002)

The only revision to the QuickSilver line was the first Mac to break the “Gigahertz barrier.”

While a new DDR SDRAM L3 cache was found on the $2,299 933 MHz and 2,999 dual 1.0 GHz models, the entry-level 800 MHz machine was basically just a speed bump over the older machines, but with better support for hard drives over 128 GB in size.

The “QuickSilver 2002ED” model was the first Power Mac not able to boot in to OS 9, but otherwise is basically the same machine as the normal 2002 model.

Power Mac G4 (Mirrored Drive Doors)

With the Mirror Drive Door G4 in August of 2002, Apple once again revised the look of the Power Mac G4. The case color was a lighter gray than before, with the front of the case receiving larger, shinier optical bay drive doors. The speaker was moved higher up on the case for the first time, leaving room for four goofy vertical grooves.. The new cases added some weight, however, making these machine clock in at 42 pounds, up from the 30 pounds all previous Power Mac G4s weighed.

The MDDs gained several improvements thanks to the Xserve G4 Apple shipped in early 2002. The bus speed bus speed on most models was raised to 166 MHz, and Apple finally broke past the 1.5 GB RAM ceiling, with the new machines supporting up to 2 GB of PC–2100 or PC–2700 RAM.

On the processor front, things had improved as well. A dual 867 Mhz model could be picked up for $1,699, while $2,499 and $3,499 would score a dual 1.0 GHz or dual 1.25 Ghz machine, respectively. As with most of the Power Mac G4 revisions, the low-end model didn’t get updated graphics — in this case, the ATI Radeon 9000 Pro, or a SuperDrive.

All of this power came with some trade-offs, however. Quickly dubbed the “Windtunnel,” the Mirror Drive Door machines were shunned by many audio engineers with recording studios. Additionally, many models suffered from failing power supplies. While Apple’s replacement power supply and fan kit would help with both problems, the machines never really shook their reputations as being loud, hot and somewhat unreliable.

The original Mirror Drive Door machines will run anything from Mac OS X 10.2 to 10.5.8, but can also boot OS 9.

Apple Power Mac G4 Quicksilver 2002 User Manual Pdf

Power Mac G4 (FW 800)

At Macworld in January 2003, Apple revved the Power Mac G4 for what would be the last time, and the company made it count.

In addition to the new FireWire 800 port found on the back, these machines supported 802.11g via a slot for Apple’s new AirPort Extreme card and even supported Bluetooth 1.1 with an optional add-on card.

The machines were also cheaper than ever before. A single processor 1.0 GHz model was just $1,499, while a dual 1.25 GHz model was $1,999. The dual 1.42 GHz machine was $2,699, making it the cheapest high-end Power Mac not only to date, but of all time.

The two upper-tier models sported a 167MHz bus, at least 64 MB of VRAM and either 1MB or 2MB DDR SRAM (per processor) of L3 cache, depending on which clock speed was purchased.

The Power Mac G4 (FW 800) requires Mac OS X 10.2.3, and will run up to Mac OS X 10.5.8. It will not boot OS 9.

Power Mac G4 (Mirrored Drive Doors 2003)

The last Power Mac G4 was released in June 2003, and is a rather side end-note to what was one hell of a run.

To offset the Power Mac G5 announced at WWDC in 2003, Apple shipped the last Power Mac to boot OS 9 and OS X.

The machine lacked the FireWire 800 port found on its immediate predecessor, as no Mac with built-in FireWire 800 can boot OS 9.

Available only in a single SKU at $1299, the machine was powered by a single 1.25 GHz processor and came with 256 MB of RAM, an 80 GB hard drive and a Combo CD-RW/DVD-ROM drive. Dual processors could be added as a BTO option.

The Power Mac G4’s Legacy

The Power Mac G4’s AltiVec technology’s opened up doors that Windows users didn’t have by bringing the ability to do 32-bit floating point math to a reasonably-priced desktop machine.

Especially in the early days, Apple was very proud of the G4 chip, and had numerous ads saying so.

(Of course, this wasn’t new. The Pentium II snail ad comes to mind.)

One such early ad was based on the fact that Apple was forbidden to export the G4 to many countries due to its “supercomputer” classification by the US government.

More critical than clever ads, however, the Power Mac G4 helped Apple re-gain ground it had lost with professional video editors, graphic designers and the like. Apple spent several years steadily upgrading the machines, making them faster and stronger — usually for the same price. With high RAM ceilings and lots of drive bays, the G4 was a great tool across multiple industries.

Apple Power Mac G4 Manual

The G4 towers were the best way to transition to OS X. The graphite machines and the early QuickSilvers could dual-boot OS 9 and OS X, while all of them could run the Classic Environment easily. In fact, the raw power of the Power Mac G4 towers made them the machine of choice for people who were diving head-first into OS X.

The Power Mac G4 set the example for Apple’s still-used “one low end, two upper-end” model when it comes to Mac hardware. At first a by-product of using both PCI and AGP graphics, the company stuck with the model throughout the history of the product line.

In addition to continually iterating the internals of these machines, Apple used the Power Mac G4 line to consolidate and tone down its design language. As Apple grew stronger and more mature as a company, so did its products. The late Power Mac G4s were decidedly less weird than the early ones, and it served the company well.